Automate what you need. Yes, you can buy add-ons specific to one service desk instance. Quote-based Plan. Halo Service Desk offers a free trial. Yes, we offer a 30-day, free trial for every service desk instance. Once your free trial expires, your service desk instances are deactivated and you'll no longer be able to access them. Customize, configure and explore all the powerful features of Zoho Desk without ever providing a credit card. Support any number of employees with your agent licenses, Get product support over email and from IT pros like you on the SolarWinds Thwack community, We continuously keep all customer instances up-to-date. For example, “Value 1” pricing can be a help desk service. However, only devices that have an IP address incur a fee. To learn more, visit https://www.manageengine.com/products/service-desk/enterprise-service-desk-management.html. Subscription. Easy-to-use system and application change monitoring with Server Configuration Monitor. Contact your account representative. SolarWinds has a database performance management solution to fit your organization’s needs. HIPAA BAA In 2014, Service Desk announced its ability to support the HIPAA and HITECH regulations, as well as the ability to sign HIPAA Business Associate Agreements (BAAs) with customers. In addition to scope, Service Levels Agreements, reporting, and other deliverables, prospective clients need to take into account how the ongoing service will be invoiced on a monthly basis. InvGate Service Desk is a reliable help desk and asset management solution created to provide IT support and to optimize the provision of IT services. IT help desk software. Per month, per agent, supports unlimited users. We offer 24X5 support, except public holidays. Find the perfect fit for your help desk. Service Desk is a winner in two categories: AppOptics: Next-gen SaaS-based application performance & infrastructure monitoring. Halo Service Desk Ceny. ServiceDesk Plus help desk software has a transparent pricing model and is available in three flexible plans : Standard, professional and enterprise editions to supercharge your help desk support. IT management products that are effective, accessible, and easy to use. © 2020 SolarWinds Worldwide, LLC. Award Winning Customer Service Software, trusted by 200,000+ customers. Manage and Audit Access Rights across your Infrastructure. Please click here for the complete list of partners. Service desk license costs start at $0 and you can buy a monthly, quarterly or annual plan based on your budget. From restricting physical access to our datacenter to the security of the service layer itself, Service Desk takes as many security measures as necessary to ensure that your information is protected. 2. How long are your contracts? 2. You can upgrade a plan at any time. Contact vendor. Each service desk instance is billed based on technician count and the number of nodes (or assets). We currently accept payments via Visa, MasterCard, and American Express. This is generally the best option for teams who want to get started quickly and teams who don't … We offer a pay-as-you-go service and you can upgrade, downgrade or cancel at any time. Service Desk Pricing, Cost & Reviews - … You can also purchase your ServiceDesk Plus' cloud version subscription through a local ManageEngine partner in your region. Halo Service Desk Pricing Overview. Cloud or On-Premise – the choice is yours. Save over 20% on all Service Desk plans through December 30th! With an intuitive web interface and service desk portal, Web Help Desk software delivers simplicity and automation to streamline help desk ticketing and IT asset management. API: create applications, integrate data and interface between your business systems and your Service Desk account. If you have questions on pricing, please write to sales@manageengine.com. Building on Ivanti Service Manager’s Help Desk, Service Desk adds Change Management and Configuration Management to handle IT changes quickly … IT Help Desk Software The best helpdesk software for modern IT teams Connect with more than 150,000+ community members. To learn more, visit https://www.manageengine.com/products/service-desk/enterprise-service-desk-management.html. A higher than average cost per ticket is not necessarily a bad thing, particularly if accompanied by higher than average customer satisfaction and service … Receive a customized price quote based on the licensing model (On-Premise or SaaS), the number of Service Desk agents, and the number of assets to be managed. Yes, regardless of your current edition, you can choose from any of our Standard, Professional, or Enterprise plans for the new instance. Offer may not be combined with any other promotion or discount. Assets that do not have an IP address (such as furniture) could be imported and maintained through the Asset Management solution at no additional cost. There is no restriction on the number of IT end users. You can run up to 10 service desk instances at a time. *To be eligible for this promotion, you must execute an annual SolarWinds Service Desk contract before December 31, 2020. (USD) $0.10/month per device. Get help, be heard by us and do your job better using our products. Help Desk Software Track requests from multiple channels in a single place. Accelerates the identification and getting to the root cause of application performance issues. Into databases? Web application performance monitoring from inside the firewall. Infrastructure and application performance monitoring for commercial off-the-shelf and SaaS applications; built on the SolarWinds® Orion® platform. Unlike multiple ServiceDesk Plus licenses, with ServiceDesk Plus' ESM feature, you get a unified view of all your service desks in one centralized portal. Free trial. Do you offer scalable prices for larger service desks? (USD) $0.70/month per device. A typical Service Desk contract is annual. 4.5/5. SolarWinds reserves the right to modify or cancel promotion at any time. Essentially, if you have up to 3 agents, you will have to pay $10 agent/month. Contact sales@samanage.com with your inquiry for a customized price offer. Real-time live tailing, searching, and troubleshooting for cloud applications and environments. Service Desk allows you to import, merge, and integrate data and resources from a number of channels including: Web-based apps: Google Apps, Salesforce.com, Zendesk, Chatter, OneLogin, and Okta. Choose between SysAid’s Basic, Full, or Enterprise editions. Unlike most companies, Jira provides a scaling price system. Go to ESM Directory in the top-right corner of ServiceDesk Plus, then click on Service Desk Instances to add a new service desk instance or view existing ones. Web Help Desk is available for a free, fully functional trial for 14 days. Comparing service desk vendor pricing models is rarely an apples-to-apples proposition. Find product guides, documentation, training, onboarding information, and support articles. Generate report on your service desk … Cross-platform or SaaS-based, we’ve got you covered. Integrate with other agents of nodes ( or assets ) Management software that connects IT to your systems! & Download license available based database performance Management Solution to fit your organization’s needs the GUI upgrade... About service Desk … halo service Desk price, benefits, and on-demand classes with the following:. Offer flexible pricing for larger service desks help, be heard by us do... 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