It cost about $6,000 to have the toxic wood and glue removed plus the replacement cost of real wood–Garrison solid Maple for 2400 sq. I suspect that the biggest problem with the product pictured is how thin it is. Builder's installer returned and replaced split boards, about 60. Our health demands that these floors be removed. 2) What is the engineered portion made from, and 3) How thick is the veneer. That’s awful. I can tell you this… A manufacture will stick to their guns on the warranty. Our cost to tear out and replace plus his charges, $50,000. Master SEO, POLYPROPYLENE (Solution Dyed Twisted Polypropylene), "Canadian Flooring was perfect for me - I have a small business and was in dire need of new floors for the office. The thing is, it’s fine everywhere else – but massively not fine in one area. Wanna know what happened? When we walked over them, we could feel (and hear) a real bounce to the floor. Wood flooring in a bathroom or kitchen is never are really good idea. Thank you very much . I’ll let you know how the process of removing and replacing this flooring goes (including how much alcohol I consume during that time. Our friends who also experienced board separation noted it happened to their floors on particularly humid days. If you’ve been seduced by photos of highly polished floors … If something as minor as steam from a nearby room can goof the floors up that badly (and steam was our best guess seeing as there wasn’t evidence of anything else) – why is this product (one that was a mid-high price point when it came to the engineered hardwood we looked at) being sold for homes? ... Hi, seen as you reside in possible moisture rich environment, I recommend the engineered wood flooring type. Tags: bruce hardwood; engineered hardwood problems; thagen Pro Member. Read over these… I would bet there are a couple exclusions for moisture related issues. Pay the extra little bit and take the extra little time and get real, hardy hardwood (or tile). Filed Under: Building Materials, DIY Discussion, Flooring Tagged With: engineered hardwood, hardwood flooring, problems. I’m getting bouncy boards in a few areas. If I were in your shoes and did not manufacture flooring for a living… I would threaten the company that you were going to the Better Business Bureau. Smears and Smudges – A similar issue arises when customers install solid hardwood flooring with a high gloss finish. This , however, adds to the cost and ease of installation. The upside is that our new Garrison hardwood floors are positively beautiful and totally odor free! I guess I’m just not happy with the lack of accountability of the manufacturer to even just get back to me on my inquiries about the product, nor am I pleased with the fact that this was the one that was the most highly recommended to us when I described our home (condo, concrete flooring, provided a layout). They are glued down as I have a slab ( no basement). When exposed to or saturated in water, wood can swell and warp. text to Before installing the flooring, it sat in our home for a few days to acclimatize – as recommended. Its layers block moisture and provide extra stability to your floor. The HDF or MDF has been shaped so that the planks can “click” in place with each other, making installation fairly simple. If so, engineered wood flooring is an attractive option here. Six months later, with evasion by retailer and supplier, windows and doors are open 24/7 unless we are gone. It was old, stained, and smelled of a charming blend of cat, hot dog water and a sickly sweet perfume that attempted to cover the combination up. I do not invite people over. Engineered 101: Not so long ago, many still considered solid flooring the only “real” wood floor. While the veneer can range in thickness depending on the quality of the flooring, most engineered products can be sanded and refinished to restore their appearance. I spent $2,750 on this crap, 5 years ago. 50,000 DOLL HAIRS! CUPPING. The flooring was so paper like that it had to be glued since nails frayed it. The outgassing odor was intense and never stopped. We waited too long believing the lies of the retailer, but now have double expense of removal and reinstalling. Our retailer surprised us by substituting a HDF flooring for the more expensive Mohawk brand with strong warranty. “We’ve deduced that the most likely culprit for the expansion of the MDF was steam coming from our bathroom. Even my uncle is now referring his other customers to them because you can't beat the service, quality, and price.". Lazy Layout. Our friends who also experienced board separation noted it happened to their floors on particularly humid days.”. The flooring soon expanded 1/2” with the humidity and had a spongy feel. Some moisture-related problems are visible to the discerning eye. Would love to be proven wrong, but so far the anecdotal evidence isn’t looking great for this kind of product. Which has me really worried because it’s in a basement (a very dry one with vapor barrier), but the space includes a kitchen and a bathroom. That increases the odds of the layers separating as the years pass. Hardwood flooring undergoes changes with seasons or relative humidity within the home. I now have what friends have coined The Rage™. solid mohagany can be installed below grade. Engineered Wood Flooring Engineered hardwood flooring is a good option for homeowners who want the look of wood but need something a bit more affordable. In fact, it holds up well as the years pass. Since my favorite words – “cheaper” and “easier” – accompany the description of engineered hardwood, we went with that. truly is a sad story. You’d be surprised what a little moisture + the pressure exerted by walking can do–especially at an open transition like you show in your picture up there. Ken. We had engineered hardwood, made by Naturally Aged Flooring, put down throughout most of the first floor. Good luck! Your floor was not leveled, that’s why. I too work for a manufacture of this type product and agree with Jeff. I am not a fan of the lock together installation systems, but unfortunately, that is the trend right now. Here are some facts about this option to consider closely. Glued down with liquid nail. See floor preparation on concrete. All told, this crook (Strait Flooring) cost us close to $50,000 and compromised our immune systems. These changes can also present a less-than-desirable change in the appearance of your wood flooring. Whenever I’ve installed this stuff, I run a little bead of blue Titebond (the waterproof stuff) down each tongue before I lock it in. The construction of engineered flooring helps minimize the effect of natural flaws in wood, but it's still wood, and wood has some flaws. I do not know of a happy owner. All wood reacts poorly to moisture, whether its direct from spills, or humidity in the air. You have to realize that we can not oversee every customers install or home’s environment, so there are typically strict guidelines on how to install and where to install. Of the engineered hardwood we looked at, this one was mid-high range in pricing, and one that a trusted contractor had worked with in homes before, so I wrongly presumed what we were getting was pretty decent. Thanks, Ken! I do know that we did what was recommended by the manufacturer. Retaining an attorney would have cost twice as much so this person (whose only response to his ruse was to slander us) got away with it. Filed Under: Building Materials, DIY Discussion, Flooring Tagged With: engineered hardwood, hardwood flooring, problems About Jen Jen (but never “Jenn”) Byck, aka the Fix'n Vixen, is a Toronto-based freelance writer and communication consultant who is undoubtedly home fixated (she is also TV fixated, really bad TV fixated and donut fixated). This did nothing. engineered wood flooring problems, Find Quality engineered wood flooring problems and Buy engineered wood flooring problems from Reliable Global engineered wood flooring problems Suppliers from mobile site on m.alibaba.com My “boards” are only about 1/4 inch thick and the seams are rising up in many areas along with portions of boards lifting causing tripping hazards. These problems are always associated with lack of proper floor preparation, improper subfloors or out of tolerance subfloors. The first floor flooring is over concrete slab. That’s fine unless the homeowner wants something that is a little different in terms of stain or wood grain. The different thicknesses exist so engineered wood flooring can be used in a variety of applications without awkward transitions between different flooring materials. to see if I could relieve pressure. This “wood movement” occurs naturally according to seasonal shifts or when ambient RH levels change in the home. Get access to free prizes, product sneak-peeks, reviews, how-to's and much more! Definitely. Attorney costs too much. Our local flooring company substituted a “hydrocore”(pressed cardboard) flooring for the hardwood we had ordered thinking we would not know the difference. See floor preparation on wood subfloors. For example, one manufacturer may use an inferior adhesive in order to trim production costs. I really should call their crap customer service out in this post, but as Marc likes to keep HomeFixated a “happy place”, I will restrain myself and not unleash the hellfire that burns within me. Here it is 2015 already so you might never see this but here goes. Why are they bouncy? And from the picture it looks like you floated it over tile without a foam or plastic underlayment. Cheap engineered wood is bad. Updated for 2020. Engineered hardwood flooring is designed to reduce the moisture problems associated with conventional hardwood. It’s a good idea to have a good (and oversized) mat with a waterproof backing. Her approach to home improvement has been rather trial and error, the latter of which is evidenced by the amount of spackle she buys on an annual basis. The Ease of Installation: While there is more than one type of engineered flooring to consider, all of them are easy to install. I’m not 100% on this (it was a few years ago), but I think it was 1/4″. The Style Options: Many providers offer engineered flooring in the most popular styles. Ha.). The three primary ones regarding the floors resistance to buckling is 1) How this is the flooring? The boards continued to warp and curve and we eventually took one out to get a good look at it (the rest of the affected boards heaved and buckled immediately). I will add that Garrison complies with all CA requirements, green standards, and uses only legal age workers. Retailer continues to seek ways to blame us, installer and distributer take no responsibility, and the manufacturer refers us to warranty disclaimers. Hey really nice article very informational. Large humidity swings, excess moisture and lack of climate control will cause an engineered floor to fail just like any other wood floor. From there, we’ve pretty much just been living normally. The most common transitions people have trouble bridging are areas between a tile kitchen or bath floor and the rest of the house. It won’t take long to decide if this flooring is right for the home and find a style and stain choice that’s perfect for the space. In many cases, going over the floor with a dust mop will be all that’s required. For those who haven’t been introduced to this product, engineered hardwood are planks in which the top few layers are made of real wood (and available in nearly every type and color) that have been sealed onto cheaper wood – specifically, particle board. I know your rage. Buckling happens when the planks lift right off the floor. Learn more about this popular flooring material. Hi Jeff – thanks for the insight – appreciated! !….Loretta, what was the square footage of this tearout job? Beware of Strait Floors in Sequim WA. This is a case of a bad installation. Fun. Homeowners who like to keep things simple will find this attribute especially appealing. Our hand-scraped maple is not done by machine as most are and the finishes are non-toxic. In fact, it holds up well as the years pass. I guess my question is, what is a controlled environment, when the environment is a home? It pays to find out more about the materials used for the product before making a selection. 416-735-0075. Friends of ours who also had engineered hardwood mentioned the same thing had happened to theirs, but that the boards snapped back together on their own shortly after. Quality control, in general, can be an issue as well. Ugh. A crooked local flooring store substituted cheap hydrocore thinking we’d not notice the difference. Depending on the method of construction, the core of a poorly produced engineered wood flooring board can give you issues. While 3/8″ wood is usually much cheaper, its also more susceptible to instability due to moisture. In other words, it’s the sort of thing we have very little control over, lest we stop showering all together, something that would undoubtedly cause other problems in our lives. But I have never seen planks simply unlock due to moisture. Flooring swelled and buckled. My engineered floors were not cheap. Have I been able to get any info on that? Back in my full time installation days or pre 2004 when I first handled a Lauzon job it was their square edge engineered … Lauzon is another manufacturer of high quality caliber that comes out of Canada. Purchased new home and chose Brazilian Cherry Engineered Hardwood. Are you using the ventilation in your bathroom? The Cost of Purchase and Installation: Engineered wood flooring is competitively priced in comparison to other solutions. A wide variety of engineered wood flooring problems options are available to you, such as 1 year, more than 5 years. As a result, some boards won't fit together perfectly. Step # 2. 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2020 problems with engineered wood flooring